• Home > 
• Support Centre > 
• Find Additional Support

Find Additional Support

1. List of approved medical providers

Here is our latest list of approved medical providers in the Gulf.

List of Approved Providers for UAE

• VIP Package-Light Grey Medical Card
• Executive Package - Gold Medical Card
• Standard Package-Silver Medical Card
• Limited Package- Blue Medical Card
• Restricted Package-Green Medical Card
• List of Approved Pharmacies

List of Approved Providers for Oman

• Comprehensive Package
• VIP & Executive Package -Gold Medical Card
• Limited Package-Blue Medical Card
• Standard Package -Silver Medical Card

List of Approved Medical Providers for Bahrain

• Comprehensive Package
• VIP Package- Gold Medical Card.
• Restricted Package-Green Medical Card
• Limited Package-Blue Medical Card
• Standard Package-Silver Medical Card

List of Approved Medical Providers for Qatar

• Comprehensive Package
• Executive Package-Gold Medical Card
• Standard Package-Silver Medical Card
• Limited Package-Blue Medical Card
• VIP Package-Lightgrey Blue Medical Card

List of Approved Medical Providers for Kuwait

• List of Approved Medical Providers for Kuwait
  

List of Approved Hospitals for India

• List of Approved Hospitals for India

2. Pay your Premium easily  

We often hear from our customers that they would like to have a choice on when and how to pay a premium. So, we have prepared a wide variety of options for you to choose from. You can decide whether you pay your premiums: 

• monthly
• quarterly
• semi-annually
• annually

You can also choose from a variety of dates on which your payment can be made. And finally, for even more flexibility, we offer several options of how to make your payment: 

• Credit Card Payment (for Individual Policies Only)
• Bank Transfer – Standing Order 
• Bank Cheque 

3. Missed a payment? Here’s how to reactivate your Policy

If you missed a payment and are worried about your policy being invalid contact us as soon as possible. In most cases we can simply re-activate your plan, with no loss of cover.

4. Have your circumstances changed?  

We want to make sure that you always have the right protection for your circumstances. If things change – for example, you may start a family, move jobs or emigrate – this could seriously affect the amount or type of protection you need. 

So if anything changes, just call us on 800 25426 (from outside the UAE +971 6 556 2566)  so we can make sure you’re still receiving the right level of protection.